All systems are operational

Main BGL 360 Services

Single Sign-On

Operational

Simple Fund 360

Operational

CAS360 Australia and New Zealand

Operational

API Services

Operational

BGLiD

Operational

CAS360 Singapore and Hong Kong

Operational

CAS360 United Kingdom

Operational

SmartDocs 360

Operational

SmartDocs AI Studio

Operational

Simple Fund 360 Services

SBR Lodgement

Operational

SuperStream

Operational

Contract Notes Service

Operational

Bank Data Service

Operational

Analytical Insights

Operational

Datafeeds Service

Operational

SF360 Online Help

Operational

SmartDocs

Operational

CAS 360 Services

CAS 360 Emails

Operational

DigiSign

Operational

Practice Management Services

BGL Integration Services

Operational

Xero Practice Manager

Operational

Xero HQ

Operational

Digital Signing

Operational

Past Incidents

11th December 2018

No incidents reported

10th December 2018

Datafeeds Service Adelaide Bank transaction and balance data is currently unavailable

Adelaide Bank transaction and balance data from Monday 10th December were not received. Adelaide Bank worked with BGL to resend the missing data.

9th December 2018

No incidents reported

8th December 2018

No incidents reported

7th December 2018

No incidents reported

6th December 2018

No incidents reported

5th December 2018

No incidents reported

3rd December 2018

Simple Fund 360 Single Sign On error for SF360 and CAS360

The Single Sign On session functionality for SF360 and CAS360 experienced an outage. This prevented people from accessing CAS360 for approx 20 minutes and SF360 for approx. 30 minutes.

BGL staff identified the cause of the outage and corrected it. We apologise for inconvenience this caused.